JBWMay 13th, 2008 - 22:39:12

So, if Microsoft knew about the problem, why didn't they stop SP3 until the AMD problems are resolved. AMD should sue for damages. Somebody should start a class action against Microsoft for knowingly rendering all HP AMD systems unusable.

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JBWMay 13th, 2008 - 22:40:36

There is a registry update to intelppm that you can use, and set it to 4, but this is what worked for my HP AMD X2 desktop:
Most of the problems are that HP and others supplied the intelppm.sys module on AMD systems. DO NOT RENAME INTELPPM.SYS NOR ISSUE THE COMMAND IF YOU ARE AN INTEL SYSTEM - IT WILL PREVENT BOOTING, AND YOU MIGHT NOT EVEN BE ABLE TO GET INTO SAFE MODE. AMD USERS: One fix is to come up in safe mode and rename intelppm.sys. The fix I USED is to come up in safe mode with command prompt and issue EXACTLY this (with spaces where I put them):
sc config intelppm start= disabled
You should get a completed message.
This cured my AMD X2 HP media center. I read about this on some blogs, etc. Also, if you have a certain high ASUS board, then they say to plug a USB 'thumb drive', etc., into a usb port. This might get you to safe mode, I don't know. This is also an AMD issue, or as the story goes. As I said, the command above fixed my HP AMD system by stopping the Intel power management. I have powered off and on several times, and I am stable on XP SP3 now. P.S. If you install SP3, I have seen where it INSTALLS THE IE7 BROWSER, and you must remove SP3 to go back to IE6.

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max payneMay 14th, 2008 - 01:18:13

3 days with xp sp3 and my computer is a complete mess. it takes 4 min to open a word or excel document
nothing seems to work anymore
i saved my files and will reinstall xp with no sp3

stay away or have fun!

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henk jaminMay 22nd, 2008 - 19:23:24

I have an ASUS M3A based AMD Phenom 9750 box that ran like molasses in the middle of winter after Windows Update installed sp3 on XP Prof... So this does not appear to be a purely HP isuue at all!.
I did an image restore, and all ran as before! Guess who turned off Windows Update?

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jwsMay 29th, 2008 - 04:31:54

Both microsoft and HP should jointly be sued in a class action suit for damages and lost value. I have not installed SP3, but this reckless joint action has lowered the value of my pavilion HP.

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rxsSep 27th, 2008 - 00:52:07

running
'sc config intelppm start= disabled'
fixed the problem on my Compaq Presario (AMD)

thanks, JBW

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P. MooneyOct 9th, 2008 - 19:57:18

All I have to say is that a class action suit is available I will gladly sign it and get others to sign. I am not computer savvy and it ended up costing me $155 just to be able to get my computer to work again. You would think the company would at least make some restitution HA HA

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