A mere 24hrs after officially unveiling the latest v2.40 system update for its PlayStation 3 videogame console, Sony Computer Entertainment has abruptly yanked the download from its servers following a rush of user complaints claiming it was causing their hardware to seize up.
Sony yanks its v2.40 PS3 system update after complaints of hardware freezes. Image: Reinn/Flickr.
Released on July 02 to much fanfare regarding the long-awaited introduction of in-game XMB access and the status-based Trophies reward system, v2.40 failed to deliver the goods to some PlayStation 3 fans who were left with defective consoles upon completion of the download.
“I downloaded version 2.40, put in Metal Gear Solid 4 [a Konami-published videogame title] and I get a black screen forever,” wrote disgruntled contributor ‘ASickness’ via Sony’s official PlayStation 3 online message board. “I can’t even get demos to start.”
Others have complained their PlayStation 3’s XMB screen no longer displays its vital settings and category options, only loading up the default floating ribbon graphic that runs in the background, while some are reportedly having difficulties accessing online games following the download.
While insisting that seizure issues have affected only a “limited number of consumers,” an official Sony representative has indeed confirmed that download access to the v2.40 update has been suspended while it investigates and remedies the problem.
“In order to further assess the issue, we have temporarily taken the firmware offline for further testing,” commented the spokesman in an e-mail to technology magazine InformationWeek. “We are working diligently to isolate the problem for those few consumers and to identify a solution before we put the firmware back up.”
Any core contributing problem surrounding the v2.40 system update would appear to be spread across all models of the PlayStation 3, with owners of the 40GB, 60GB and 80GB consoles experiencing some form of issue after installation.
View blog reactions
There are currently no comments for this article. Be the first to comment! (no registration required)
Advertising
There are currently no comments for this article. Be the first to comment! (no registration required)