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We here at The Tech Herald can’t help but think a number of Apple’s App Store executives were chortling heartily into their cornflakes this morning after the launch of Nokia’s much lauded Ovi Store was beset by a host of operational difficulties.
So... the Ovi Store not off to a good start then? Image: Nima.../Flickr.
Supposedly ready to serve the needs of some 50 million customers armed with compatible devices, yesterday’s official Ovi Store unveiling saw Nokia fling open its virtual doors – only for them to seemingly split their hinges and hinder progress for curious handset holders.
Specifically, media outlets and tech forums alike have been flooded by a mixture of complaints and observations that describe an (admittedly new) online service where much of the content is proving inaccessible, and individual pages either crawl or don’t load at all.
According to Robin Wauters of the Washington Post, whose initial disappointment with the Ovi Store was generously attributed to an assumed weight of traffic, the overall service failed to improve over a number of hours.
Other bones of contention being picked at by the masses concern items of content that either mysteriously disappear from the site’s listings without explanation or are double posted, and specific content searches that return no valid results only for the requested content to inexplicably appear in the site’s ‘related items’ section soon after.
While you’d think such a role call of glitches would be enough to stymie any launch event, Nokia’s Ovi Store has also been blighted by log-in problems that are dogging Nokia customers already equipped with Ovi accounts, while the user interface has been described as far from user friendly, search pages are prone to freezing, and content providers are not linked to through their profiles.
In a written response posted to its Ovi blog, Espoo-based Nokia has attempted to label the store’s “performance issues” as a result of “extraordinarily high spikes of traffic” that hamstrung some customers accessing store.ovi.com and store.ovi.mobi.
“We immediately began to address this issue by adding servers, which resulted in intermittent performance improvements,” explained the Finnish mobile phone titan. “We apologize for any inconvenience this may have caused Ovi Store users and encourage you to give us feedback as we develop the service further.”
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