The Tech Herald

Buyers complain of PlayStation Vita problems

by Steven Mostyn - Dec 21 2011, 20:39

Image: Sony.

Just when we thought Sony was emerging from beneath the dark cloud caused by April’s hack attack against PSN and Sony Online, its most recent upturn has suddenly gone pear-shaped.

More pointedly, strong opening sales of the PlayStation Vita in Japan have been soured due to a slew of complaints from early adopters regarding the portable videogame console.

Although teething problems are commonplace where new devices are concerned, it’s still worth noting that some Japanese buyers claim the Vita is suffering from hardware crashes, system freezing and a lack of response on the front-facing touchscreen.

According to the rush of complaints posted to both YouTube and Twitter since last weekend’s launch, the console is also susceptible to Wi-Fi connectivity issues and can stutter during start-up.

Confirming the influx of user concerns, Sony has said its PlayStation Vita information center and customer service center “are receiving many enquiries” related to some of the aforementioned worries.

Sony has also moved to stem the tide of disgruntled customers by releasing a mandatory firmware patch that is expected to address some—if not all—of the problems currently being highlighted.

While prospective gadget buyers in other core regions often bitch about Japan being served months before everyone else, these performance annoyances should all be long gone before the Vita arrives in the U.S. and Europe this coming February.

Earlier this week we reported that Sony’s successor to the PlayStation Portable had shot out of the retail gate in Japan, racking up an estimated 321,400 units sales within two days of launch.

Comment on this Story

comments powered by Disqus

From Autosaur.com

Special-Edition Porsche GTS Club Coupe Unveiled

The new Porsche GTS Club Coupe has been revealed celebrating the 60th anniversary of the big...

Volvo Detroit Auto Show Pictures

Swedish car maker Volvo has been showing off their latest models at the North...

Ford GT Detroit Auto Show Pictures

We have added some great pictures of Ford’s new supercar the Ford GT. The company was s...

Ford GT Images

The new Ford GT will go into production late next year and hit the road in time to celebrate 50 ye...

Top Gear Patagonia Special Review: What Really Happened In Argentina

Top Gear comes with a lot of baggage these days. Serious baggage. There was the “slope” inci...