The Tech Herald

Complaints aplenty as iPhone alarm fails over New Year

by Steven Mostyn - Jan 3 2011, 10:54

Any excuse for a moan at Apple. Image: Alan Cleaver/Flickr.

Taking user complaints to a whole new level of pedantry, poor put-upon iPhone owners have been moaning this weekend after the smartphone’s internal alarm feature failed to ring in the New Year.

The problem, which affected handsets equipped with version 4.0 of the iOS operating system, reportedly left iPhone owners aplenty late for work, flight times, church services and other important appointments on Saturday and Sunday.

“Mine failed to go off this morning,” said guesthouse owner Padraic McDonagh of Galway, Ireland, in a BBC report. “When I woke at 9am my guests were waiting in the unprepared dining room for me! Not good at all.”

“Having set alarms on two iPhones, we missed our flights home,” added Cliff Stanford of Hertfordshire, England. “Will Apple pay the additional cost?”

The iPhone alarm glitch was only an issue for users that set their phones to chime as a one-off as 2010 came to a close. It apparently did not disrupt the everyday lives of those who have their handsets set to chime regularly.

According to Apple spokeswoman Natalie Harrison, the Cupertino-based gadget giant is already working on a solution for the problem and all iPhone alarms should be functioning properly on Monday.

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