The Tech Herald

Problems? What problems? Owners still love the iPhone 4S

by Steven Mostyn - Dec 6 2011, 05:17

Image: Brett Jordan/Flickr.

Despite suffering a rush of user complaints regarding shoddy battery life, it would appear Apple’s iPhone 4S remains largely untouchable when it comes to brand loyalty.

Moreover, a survey carried out in November by ChangeWave has revealed that 77 percent of iPhone 4S users deem themselves to be “very satisfied” with Apple’s latest smartphone.

Further to that, of the remaining 23 percent polled, 19 percent said they were “somewhat satisfied” with the iPhone 4S, while only two percent said they were “unsatisfied” with the platform.

Clearly unaffected by the recent battery bleed problem, which was fixed via a software update, the iPhone 4S also beat out its iPhone 4 predecessor where total approval rate is concerned—96 percent versus the 93 percent measured in ChangeWave’s 2010 survey.

It’s also worth noting that the Siri voice-recognition application, which has suffered accent-based issues in Australia and Scotland, emerged as the favorite iPhone 4S feature with almost half of the polled users.

Although there’s seemingly no shaking the faith of hardened iPhone lovers, almost 40 percent of 4S owners did say the battery bleed glitch was what they “disliked most” about the smartphone.

Other bones of contention chewed upon by iPhone 4S users included Apple’s unwillingness to embrace 4G connectivity, an annoying amount of dropped calls, and the lack of a larger touch-screen display.

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