Troublesome iPhone 4 cases yanked from retailby Steven Mostyn - Oct 11 2010, 09:46
Is Apple busy itching the scratch? Image: Apple.
After working through iPhone 4 complaints regarding unreliable reception and a dodgy antenna, Apple is now facing a fresh round of criticism connected to the sassy glass backing on its latest smartphone handset.
Specifically, technology blog Gdgt.com is reporting that third-party slip-on protection cases are capable of causing significant aesthetic damage to the iPhone 4's rear plating.
This damage apparently builds as dust, dirt and other everyday detritus finds its way between the case and the phone's backing, gouging scratches into its surface and even potentially cracking and shattering the glass.
According to the report, Apple is taking the issue very seriously and already has engineers testing a variety of third-party cases in “a quiet lockdown” to properly assess how widespread the problem has or could become.
Further to that, Apple has apparently pulled any offending third-party cases from its Apple Store shelves. However, the cases are still freely available via online outlets, according to Gdgt.com.
Apple has not released any formal statement regarding the problem.